North Carolina Department of Insurance Criminal Investigations Division

Jurisdiction and responsibilities

The Department of Insurance investigates insurance-related crimes across North Carolina. Its special agents investigate matters such as staged accidents, fraudulent claims, repair-shop and medical-provider schemes, agent embezzlement and unauthorized insurance activity. The subject-matter assignment is different from a general municipal police department and from routine consumer assistance with a coverage dispute.

How the agency is organized

Criminal Investigations is part of DOI’s Fraud Control Group, alongside criminal legal services and bail-bond regulation. The official description identifies sworn special agents who gather evidence, execute lawful enforcement actions and work with prosecutors, insurers and other law-enforcement agencies. Attorneys and regulatory employees have distinct roles and should not all be counted as sworn agents.

Agency history and local context

DOI dates the Criminal Investigations Division to 1945. A 2018 departmental announcement documents an expansion supported by a 2017 appropriation and agent academy training. Those historic hiring and budget figures are not a current staffing estimate.

Official records and officer resources

Use DOI’s current fraud-control information to determine the appropriate complaint or investigative route. Criminal allegations, consumer-service questions and bail-bond regulatory concerns may follow different processes. The department’s general mailing or headquarters address is not assumed to identify the Criminal Investigations Division’s public receiving office.

FBI data · 2025

No unambiguous match for this agency was made in the FBI 2025 agency tables used for this directory. This does not mean the agency had no crime, no officers or no reporting obligation.

Blank or unavailable values remain “Not published.” Participating agencies and reporting scope vary. Campus figures concern the reporting institution; a city name does not expand them to all local residents. Read the data definitions and limitations.

Sources and review date

Official agency, government and institutional sources are linked below. Contact details and organizational information were reviewed September 24, 2026. Published statistical years are identified separately.

• Fraud Control Group structure and investigations
• Dated division history and agent training
• Department directory: Criminal Investigations contact subsection